Privacy Policy

Privacy Policy

Effective Date: January 01, 2025

Zahara Veterans Network, Inc. (“ZVN,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

Information We Collect

We may collect the following types of personal information when you interact with us:

  • Contact details (such as name, phone number, email address, mailing address)

  • Information you provide in forms (such as veteran status, program interests, or event registration details)

  • Donation information (processed securely through third-party payment providers)

  • Technical information (such as IP address, browser type, and device information when you use our website)

How We Use Your Information

We use the information we collect to:

  • Provide services, mentorship programs, and resources to veterans

  • Send reminders, event updates, and alerts by SMS or email (with your consent)

  • Process donations and provide receipts

  • Coordinate volunteers and ambassadors

  • Share organizational updates, impact reports, and opportunities to support our mission

  • Improve our website, communications, and services

Information Sharing

  • We do not sell or rent your personal information.

  • We may share your information with trusted service providers (such as email/SMS delivery services, payment processors, or web hosting providers) who support our operations.

  • We may disclose information if required by law or to protect the rights and safety of ZVN or others.

SMS Messaging Policy

By providing your phone number, you consent to receive SMS messages from ZVN. By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Zahara Veterans Network. This includes SMS messages for account notifications, marketing, customer care, public service announcements, outbound 2 factor authentication.

Additionally:

  • Message frequency varies by program.

  • Message HELP for help.

  • Message and data rates may apply.

  • You may opt out at any time by replying STOP to any message.

  • SMS consent is not shared with third parties or affiliates.

Your Privacy Choices

  • You may unsubscribe from email or SMS communications at any time.

  • You may request access, correction, or deletion of your personal data by contacting us at support@zaharavets.org.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.

Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted here with a new effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Zahara Veterans Network, Inc.
425 Pinion Road, Ste M205
Forney, TX 75126
Email: support@zaharavets.org